Victorinox – Sales Forecasting Manager
Sales Forecasting Manager (Apr 2022 – Feb 2024)
- Forecast accountability for 4 product categories over EMEA Region (15k SKUs)
- Monthly forecast review and sign-off within S&OP process
- S&OP process design review and optimization
- AI-driven forecasting (Project Lead: SCP Tagetik implementation)
Mepha-Teva – Stock Allocations & Operations
Stock Allocations & Ops (Jul 2020 – Feb 2022)
- Secured availability and distribution of essential medicament for the Swiss market, linking demand planning with commercial operations.
Triumph CH – Sales Operations Planning
Global Demand Planning Manager (Jun 2011 – Feb 2019)
- Led demand plans for global product launches across Merchandising, Product Development, and commercial teams.
- Conducted consensus meetings on seasonal launches, landing estimates, and FF alignment.
- Achieved 18% YoY novelties-driven growth and a 10% increase in forecast accuracy.
- Increased SKU productivity by +5% per year.
Triumph Hong Kong – Supply Chain
Demand Management Lead (Aug 2008 – May 2011)
- Led ESEA region demand planning team, consolidating and aligning 24-month plans across Sales, GMs, and Supply Chain Operations.
- Reduced inventory by 25% through end-to-end demand process review.
Johnson & Johnson UK – Supply Chain
New Product Coordinator – Customer Service Lead (2004 – 2008)
- Coordinated warehouse teams in relation to new product launch readiness in collaboration with Key Accounts and customer service.
- Implemented Lean Six Sigma, increasing pick/pack efficiency by 15%.
EDS UK – Customer Service
Customer Service Team Lead (2002 – 2004)
- Led customer service team dealing with Opel customers and dealers on warranty and service matters.
- Achieved an 8% service cost reduction after reviewing warranty policies.